tata 999 Terms and Conditions

1 General Provisions

These terms and conditions ("Terms") govern the use of the tata 999 platform and all related services. By accessing the tata 999 website, creating an account, or using any of its services, you are considered to have read, understood, and agreed to every clause of these Terms.

These Terms form a legal agreement between tata 999 and each user. If you do not agree with any part of these Terms, you are requested to stop using the platform immediately.

tata 999 provides online casino and sports betting services in Bengali for users in Bangladesh. All activities on this platform are governed by these Terms.

1.1 Definitions

• "Platform" means the tata 999 website, mobile application, and all related digital services.
• "User" means any person registered on the platform.
• "Account" means each user's own registered profile.
• "Balance" means the total amount of funds held in an account.
• "Bonus" means a promotional reward granted by tata 999, subject to specific conditions.

2 Account Registration

To open an account with tata 999, the applicant must be a permanent resident of Bangladesh and at least 21 years of age. All information provided at the time of registration must be accurate, complete, and up to date.

2.1 One Account Policy

Each person may open only one account with tata 999. If a person is found to hold multiple accounts, all accounts will be closed and the associated balances may be forfeited. Operating multiple accounts from the same household or the same IP address is also considered a violation of this policy.

2.2 Accuracy of Registration Details

At the time of registration, the user must provide their correct name, mobile number, date of birth, and payment details. Registering with incorrect or false information may cause problems during account verification and may result in withdrawals being held.

2.3 Account Security

Account passwords and login details must be kept strictly confidential. tata 999 will never ask for your password by email or chat. If someone else uses your account without permission, full responsibility lies with the account holder.

3 Account Verification

tata 999 reserves the right to verify the identity of any user at any time. Identity documents may be required, particularly before processing a withdrawal request or when transactions exceed a certain amount.

3.1 Documents Required for Verification

• A clear photo of a National ID (NID) or passport.
• Proof of current address (a utility bill or bank statement issued within the last three months).
• Proof of ownership of the payment method (such as confirming a bKash or Nagad number).

Withdrawals will be on hold until verification is complete. Submitting incomplete or unclear documents may extend the verification process.

4 Deposits and Withdrawals

All transactions on tata 999 are conducted in Bangladeshi Taka (৳). Deposits and withdrawals can currently be made via bKash, Nagad, Rocket, Upay, and bank transfer.

4.1 Deposit Rules

• Minimum deposit amount: ৳200.
• The name on the payment method must match the name on the account at the time of deposit.
• Deposits from third-party accounts are not accepted.
• Deposits using cryptocurrency or other digital assets are not permitted.

4.2 Withdrawal Rules

• Minimum withdrawal amount: ৳1,000.
• Withdrawals are generally processed within 15 minutes to 2 hours.
• Withdrawals cannot be made until the wagering requirement on any bonus has been met.
• Account verification must be completed before a withdrawal can be processed.
• Withdrawals can only be made to the same payment method used for the deposit.

4.3 Bank Transfer

For transactions by bank transfer, major commercial banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank are supported. Processing times for bank transfers may be somewhat longer than for mobile payments.

5 Bonuses and Promotions

tata 999 offers various bonuses and promotional offers from time to time. Each offer carries its own terms, which are clearly stated in the offer description.

5.1 Welcome Bonus

New users will receive a 100% bonus on their first deposit, up to ৳10,000. The wagering requirement for this bonus is 25 times the bonus amount. For example, depositing ৳1,000 earns a ৳1,000 bonus, making the total balance ৳2,000; before withdrawing the bonus funds, bets totalling ৳1,000 × 25 = ৳25,000 must be placed.

5.2 General Bonus Terms

• Each bonus offer may be claimed once only, unless the offer description states otherwise.
• A bonus applies only to the games specified in the offer.
• Bonus funds may be used to place bets before the wagering requirement is met, but cannot be withdrawn.
• tata 999 reserves the right to cancel a bonus in cases of suspected misuse.
• Bonus funds cannot be transferred directly to another person.

5.3 Changes to Promotional Offers

tata 999 reserves the right to modify, suspend, or cancel any ongoing promotional offer at any time. For bonuses already claimed, the terms in place at the time of claiming will continue to apply.

6 Betting and Gaming Rules

Specific rules must be followed for both sports betting and casino gaming on tata 999. Each game or betting market may have its own rules.

6.1 Sports Betting

• Once a bet is confirmed, it cannot be changed or cancelled, unless a specific cash-out option is available.
• tata 999 reserves the right to void or restrict bets in cases of irregular or suspicious betting patterns.
• Any suspicious activity related to betting connected to match-fixing or other unethical conduct will be investigated.
• In live betting, bets that have been accepted may be voided due to network delays.

6.2 Casino Gaming

• Each game has its own RTP and rules, which are set by the respective game provider.
• Game outcomes are determined by a certified Random Number Generator (RNG) and cannot be influenced in any way.
• If a game is interrupted due to a technical error, tata 999 will resolve the matter in accordance with the applicable rules.

6.3 Minimum and Maximum Bet Limits

Minimum and maximum bet amounts are set for each game or betting market and are clearly displayed within the relevant game or market.

7 Prohibited Activities

The following activities are strictly prohibited on the tata 999 platform. Violating these prohibitions may result in account closure and forfeiture of all balances.

• Using the platform for money laundering or any illegal financial activity.
• Operating an account using a false identity or incorrect information.
• Opening multiple accounts to unfairly obtain bonus benefits.
• Attempting to influence game outcomes using software or scripts.
• Attempting to gain unauthorised access to another user's account.
• Conducting cyber attacks or any fraudulent activity against the tata 999 platform.
• Attempting to artificially fulfil wagering requirements by misusing the bonus system.

8 Account Suspension and Closure

tata 999 may temporarily suspend or permanently close any account without prior notice in the following circumstances.

8.1 Grounds for Suspension

• Violation of any clause of these Terms.
• Detection of suspicious activity on the account.
• The verification process is incomplete or the user has failed verification.
• An investigation is required for legal or regulatory reasons.

8.2 Closure at User's Request

A user who wishes to close their account voluntarily may contact support. Before the account is closed, all pending bets must be settled and any withdrawable balance must be withdrawn.

9 Limitation of Liability

tata 999 strives to provide uninterrupted service using the highest-quality technology. However, tata 999 will not be liable in the following circumstances.

• Loss caused by an internet disconnection or a problem with the user's device.
• Delays or errors caused by third-party service providers, such as payment gateways or game providers.
• Temporary service disruption due to unforeseen technical issues.
• Financial loss resulting from the user's own gaming decisions.

tata 999's maximum liability will in no circumstances exceed the value of the transaction in question.

10 Privacy and Data Protection

tata 999 treats the protection of users' personal data as its highest priority. Our Privacy Policy explains in detail how your information is collected, used, and stored.

10.1 Purposes of Data Use

• For account management and identity verification.
• For processing financial transactions.
• For providing customer support.
• For complying with applicable legal obligations.

10.2 SSL Security

The tata 999 platform uses SSL encryption technology, which keeps all your personal and financial information fully secure. Your data is not shared with any third party unless there is a legal obligation to do so.

11 Responsible Gaming

tata 999 believes that gaming should be a regulated form of entertainment. On our Responsible Gaming page, we provide detailed guidelines on this topic. Every user is encouraged to play within their own financial limits.

11.1 Self-Exclusion Feature

A user may request to temporarily close their account for a specific period of time. During this period, no betting or gaming activity will be allowed.

11.2 Setting Deposit Limits

Users may set their own daily, weekly, or monthly deposit limits. Once a limit is set, a specified waiting period must pass before it can be increased.

For any gaming-related issues, visit our FAQ section or contact us via 24/7 live chat.

12 Changes & Termination

tata 999 reserves the right to change, add to, or remove any part of these terms and conditions at any time. A notice will be published on the platform before the changes take effect.

12.1 User Responsibility Regarding Changes

If a user continues to use the platform after the terms and conditions have been changed, they will be considered to have automatically accepted the updated terms. Therefore, it is advised to review this page regularly.

12.2 Applicable Law

These terms and conditions shall be governed by the applicable law in their interpretation and enforcement. For any dispute or complaint, it is advised to first contact the tata 999 support team.

12.3 Contact

For any questions or complaints regarding these terms and conditions, contact us via our 24/7 live chat service or by email. The support team provides assistance in both Bengali and English.

Email: [email protected]