For ages 21+

tata 999 Responsible Gambling — Keep Yourself Safe

Gambling is enjoyable when it stays in control. tata 999 believes every player has the right to make informed decisions for themselves and their family. On this page you can learn how to set limits, recognise warning signs, and find help when you need it.

For players aged 21 and above only
Our commitment to safe play
tata 999 is here for you — always

Our Commitment

tata 999 is an entertainment platform, but behind its operation is a clear sense of responsibility. We believe that if betting or playing casino games has a negative effect on a player's life, it is no longer entertainment. That is why we give every registered user the ability to control their own experience.

Under our Terms and Conditions, no one under the age of 21 may open an account or play on this platform. Age verification is a mandatory part of our registration process. Any attempt to bypass this age limit through deception is taken seriously and the relevant account is acted upon immediately.

If you have any questions about your gambling habits, our FAQ section has common questions and answers on responsible gambling. For any issue, our 24/7 live chat support team is always ready to help.

Always treat gambling as entertainment, not as a source of income. Never place extra bets to try to recover money you have lost. Never deposit more than you can afford, and do not consider playing with borrowed money.

Tools for Setting Your Own Limits

tata 999 gives you the ability to control your own pace and spending. Contact our support team to use any of the tools below.

Deposit Limit

Restrict the amount you deposit

Set a maximum amount you can deposit on a daily, weekly or monthly basis. Once a limit is set, increasing it does not take effect immediately — a waiting period applies for your security.

Time Limit

Control how long you play

Set a daily session time limit to reduce long continuous play. When the set time is up, the system will automatically remind you to take a break.

Bet Limit

Maximum amount per bet

You can set a maximum amount to place on each bet or game round. This reduces the risk of losing your entire balance in a single large loss.

Cooling-Off

Take a temporary break

If you feel you need to pause, activate a cooling-off period for a few days or a few weeks. During this time you will not be able to log into your account, but your funds will remain safe.

Self-Exclusion

Close your account permanently

If you are unable to control your play on your own, you can request your account be closed for 6 months, 1 year, or permanently. After self-exclusion, opening a new account is blocked.

Activity Review

View your own history

You can view your deposit, withdrawal and betting history from your account at any time. Reviewing your own activity regularly helps build healthy habits.

Apply for self-exclusion or set a limit

Contact our support team directly to activate any of the tools above. Our team is available 24/7 in Bengali and English.

Live Chat: click the chat icon at the bottom right of the site

Self-exclusion requests are processed as quickly as possible after receipt. Your personal information is kept completely confidential throughout this process — in accordance with our Privacy Policy.

Recognise the Warning Signs

Gambling problems do not always appear suddenly. Some signs show up early — stay aware of them.

Trying to recover lost money

The tendency to place bigger bets after a loss to make up for it is one of the most dangerous warning signs.

Playing with borrowed money

Borrowing from family, friends or financial institutions to play leads toward financial difficulty.

Impact on sleep and daily life

Playing through successive nights, being unable to focus on work or studies — these are concerning signals.

Neglecting family and relationships

Focusing only on gambling instead of spending time with family or friends is a warning sign.

Tendency to hide gambling

Hiding your gambling habit from family or people close to you means you yourself sense that something is not right.

Anxiety and mood changes

Feeling restless, irritable or anxious when you cannot play means a dependence on gambling has developed.

Where to Find Help

You do not have to face it alone. Your family, specialists and our support team are here for you.

24/7 Live Chat

tata 999's support team is available in Bengali and English seven days a week, twenty-four hours a day. Chat directly for limit setting, self-exclusion or any advice.

Immediate Assistance

Email Support

If you prefer to write in detail, contact us by email. Send your issue to [email protected] and you will receive a reply as quickly as possible.

Detailed Guidance

Family and Friends

Talk to someone close to you. A family member or trusted friend can often be the first source of advice and can encourage you to seek professional help.

Emotional Support

Professional Counselling

Mental health professionals and addiction counsellors in Bangladesh help with gambling problems. This service is available at government hospitals and private counselling centres.

Expert Advice

Protection of Minors

tata 999 strictly ensures that no one under the age of 21 can take part on this platform. We ask parents and guardians to use parental control software on your computer or mobile device and make sure your child or teenager does not have access to account details. If you believe a minor is using an account, notify the support team immediately.

To learn more about our platform, read our About Us page, which provides information about our operations and values.

Some Tips for Healthy Gambling

  • Set a budget before you play and never go beyond that limit.
  • Do not place bets while under the influence of alcohol or any other substance.
  • Take regular breaks — at least 15 minutes every hour is recommended.
  • Do not use gambling as a way to relieve stress.
  • Avoid the temptation to place larger bets when you are excited after a win.
  • Every game result is entirely random — no strategy guarantees a win.
  • If you ever feel gambling is getting out of control, stop immediately and seek help.

Responsible Gambling FAQ

The minimum age to take part in any casino game or betting activity on tata 999 is 21 years. Age verification is mandatory during registration, and an account cannot be created or used if the age requirement is not met.

To set a deposit limit, contact us via live chat or email ([email protected]). Daily, weekly or monthly limits can be set. Reducing a limit takes effect immediately, but increasing a limit has a waiting period for security reasons.

Self-exclusion can be applied on a temporary or permanent basis. Temporary self-exclusion can be for 6 months or 1 year. If permanent self-exclusion is requested, the account is closed completely and re-registration will not be possible in the future. During self-exclusion, any funds in your account remain safe and a withdrawal can be arranged.

Ask yourself a few questions: Are you spending more than your budget? Are you placing bigger bets after a loss? Do you want to cut down but cannot? Are you hiding your gambling from family? If the answer to any of these is "yes", please speak to our support team or a professional counsellor.

Yes. During a cooling-off period, logging in and placing new bets is suspended, but any funds in your account remain safe. If you need to make a withdrawal, contact the support team and they will assist you.

Start by talking calmly without anger or blame. Help them understand that the problem is a habit-related issue and that it can be addressed. Encourage them to see a professional counsellor. If needed, contact our support team for advice on requesting self-exclusion on the relevant account.